Navigating Workflows in TITAN
When a user logs into TITAN, they can navigate directly to Workflows. From there, they can manage a multitude of workflows across different stages:
- Draft
- Published
- Actively running
- Paused
- Completed
- Failed
- Canceled
The workflow builder also includes a multitude of templates customers can build from, such as:
- Vendor intake
- Quarterly vendor review
- Findings review
- Continuous monitoring
At its core, a workflow is the ability to mix and match different outcomes with different triggers from within the TITAN platform.
Why Workflows Matter
Today, a single alert often requires two or three manual tasks before the next stage can even begin — moving the ball down the field, so to speak, while waiting on the next alert to arrive.
For example: a vendor intake form comes in, and you get an alert that it’s been completed. From there, you’d have to go into the platform, review the intake form, see what the inherent risk came through as (low, medium, high, or critical), decide the next step, and trigger the proper assessment for that vendor. Then you pause and wait for the next alert — that the assessment has been completed.
With workflows, you can automate and map all of that out with ease, directly within the TITAN platform.
How a Workflow Runs: Vendor Intake Example
Here’s what that can look like in practice:
- Trigger: A vendor intake form comes into the platform.
- Analysis: The system analyzes the responses and scores inherent risk.
- Low or medium risk: You get an alert, and the vendor is added to a portfolio for monitoring — no assessment is sent.
- High or critical risk: The platform natively pulls vendor details, grabs the template associated with that vendor intake (for example, a SIG questionnaire for critical suppliers), and sends it out.
- Questionnaire completed: You get an alert, and you simply review the TITAN analysis of the assessment.
- Questionnaire overdue: You get a notification, and the platform triggers a reminder to the supplier automatically.
- Final completion: You get one last alert once everything is done.
The result: as a vendor risk manager, you’re alerted about completed risks and completed evaluations — the moments where your expertise and review are actually needed. You’re no longer manually triggering assessments to go out. Instead, you automate the workflow and give it the guidelines and strategy for what you want to see at each step.
You can build a multitude of these workflows, and they can work together with alerting as well.
Building Workflows with Natural Language
A natural language agent will be available to support building these workflows using plain language. Customers don’t need to build something from scratch or rely on a template — though templates remain easy to edit.
For example, if you wanted to generate a micro summary and pull that into a workflow, you can connect the two: drag it into the view below and add different steps or tasks accordingly.
