Operationalize the SecurityScorecard platform and meet your goals.
Our best-in-class Customer Success team consists of trusted advisors, partners, and experts that are here to help you maximize the full potential of the SecurityScorecard platform.
"Many times you buy a security tool and after a short onboarding period, you are on your own. The experience with SecurityScorecard has been the opposite. They were there and continue to be there for us."
"The SecurityScorecard team has been beyond supportive in this journey, helping the team to not only understand the tool, but how to develop processes and a program structure to maximize value."
"The remediation support that the SecurityScorecard team provides through their validation efforts is also top-notch. The customer success managers work alongside you throughout the process."
- Best-in-class customer success team highly rated for “ease-of-setup” and “quality customer service”
- Over 98% satisfaction rate for customer service and support
- 2020 SC Media Excellence Award winner for Best Customer Service
Michael J. Boyd, CITP is the SVP of Customer Success, serving as the voice of the customer within SecurityScorecard. Michael guides the Customer Success, Professional Services and Technical Support teams that help customers efficiently manage risk for their organizations.
Minh Pham has led large implementation projects for global enterprises, helping them build and digitize their workflows for vendor risk management. She works hard to ensure her clients are getting the full value from our platform and that their feedback is heard and acted on. Outside of the office, she enjoys making sure her furbaby, Olive, is living his best life.
Kim Razi is responsible for all of SecurityScorecard’s customer marketing initiatives. Her daily mission is to elevate customer engagement levels, help increase their awareness of our company and offerings, and create a community of fanatic brand advocates. With well over a decade of customer-facing experiences, she kicked off her career in cybersecurity and has since cultivated a passion for the industry.
Get your free security scorecard and learn how your organization stacks up across 10 risk categories. Answer a few simple questions and we'll instantly send your score to your business email.