[24]7 Customer, Inc. Security Rating

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Industry Technology
Footprint 2.3K IPs
Followers Monitored by 185 companies
Headquarters Campbell, US
Year founded 2000
Employees 10.2K

[24]7.ai is a company that provides customer acquisition and engagement software and services. It offers a platform that delivers chatbots, virtual agents, enterprise AI, IVR (interactive voice response) automation, digital marketing, conversational commerce, and other services. The company serves financial, healthcare, insurance, retail, e-commerce, telecom, hospitality, and other industries.

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SecurityScorecard calculates cybersecurity scores based on 10 factors that reflect different cybersecurity practices and risks.

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What do our scores mean?

We learned from over 12 million cybersecurity ratings that companies with an F are 13.8 times more likely to be impacted by a breach versus those with an A.

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SecurityScorecard collects billions of signals each week, helping organizations see risks, get more actionable information, and respond faster to keep up with threat actors. Security teams are able to react quickly to digital criminals, respond to Zero-Day incidents faster, and reduce the risk exposure timeline.

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These are some of the factors we use to calculate the overall score:

Network Security

Discover open access points, insecure or misconfigured SSL certificates, or database vulnerabilities.

Patching Cadence

Understand how diligently a company is patching its operating systems, services, applications, software, and hardware in a timely manner.

IP Reputation

See the quantity and duration of malware infections, along with other factors influence the overall assessment of an organization’s IP Reputation.

Endpoint Security

Understand the effectiveness of protections in place for laptops, desktops, mobile devices, and all employee devices that access that company’s network.

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Take a look at the 10 factor categories at the core of SecurityScorecard’s cybersecurity rating methodology.

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[24]7 Customer, Inc. Security Rating

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