The Scorecard Way
This video library brings together practical lessons on leadership, management, customer focus, hiring, business fundamentals, and team effectiveness. Each session is designed to help employees build the skills, mindset, and shared ways of working that drive better outcomes.
Radical Candor
This training session emphasizes giving feedback with both care and directness through radical candor. It explores balancing personal care with honest challenge, avoiding ruinous sympathy and manipulative insincerity. Participants learn how effective feedback supports growth, strengthens relationships, and fosters a healthier workplace.
SecurityScorecard: Best-in-class Security Solution
Our CEO, Alex Yampolskiy, explains the importance of measuring and communicating cyber risk, especially across third-party suppliers. He highlights SecurityScorecard’s ability to manage full TPRM programs, integrate with 100+ marketplace tools, and reduce breach risk by over 75%. The company stands out through its data scale, speed, accuracy, and complete solution beyond ratings alone.
1:1 Meeting Best Practices
The video explains how effective one-on-one meetings help managers support, empower, and build trust with employees. It covers balancing guidance with autonomy, using structured agendas, encouraging accountability, and creating action plans. The session also highlights radical candor, measurable results, and two-way feedback as key elements of productive, trust-building meetings.
5x5x5 Experiments
Introducing the 5x5x5 experiment framework, which encourages five people to run five business experiments in five days. It emphasizes quick, focused testing over big ideas, with clear hypotheses and measurable KPIs. The series highlights experimentation as a way to speed adaptation, reduce fear of failure, and build a stronger culture of innovation.
Impeccable Agreements
In this video, you’ll get an introduction to impeccable agreements which create clear, shared expectations and commitments. The practice addresses team dysfunction caused by vague agreements by documenting ownership, defining outcomes, and setting deadlines. It emphasizes precision, accountability, and measurable results to improve agility, communication, and follow-through.
Succession Planning
Succession planning helps identify and develop employees for future leadership and career growth. It supports business continuity, reduces disruption, and strengthens organizational resilience through proactive talent development.
Performance Management
Performance management aligns goals, supports employee development, and improves motivation and decision-making. It includes setting clear expectations, giving ongoing feedback, identifying growth opportunities, and addressing performance through regular review cycles.
The Rule of 40
The rule of forty measures SaaS health by combining revenue growth and profit margin. It helps investors assess company performance, especially in tighter markets, and encourages a balance of growth, efficient spending, and cost control.
Critical Thinking: Premeditatio Malorum
The video covers Premeditatio Malorum, a stoic practice of anticipating obstacles through negative visualization. It helps improve planning, decision-making, resilience, and execution by encouraging proactive preparation and reducing anxiety.
How to Structure Effective Meetings
The video shares practical tips for running effective meetings, from clear agendas and accountability to timely starts, focused participation, and constructive conflict. It emphasizes improving productivity by identifying which meetings create energy and which should not happen at all.
Recruiting Best Practices: How do you hire a basketball player?
The video highlights the importance of written exercises in recruiting as a better way to assess performance than interviews alone. It also emphasizes the value of references and a more proactive, evidence-based approach to hiring.
Strategy: 10X Secret Sauce
The video explains the 10x secret sauce as the unique advantage that helps a business outperform competitors. By solving customer problems in a meaningfully better way, companies can drive stronger loyalty, retention, revenue, and long-term success.
Performance Management: Radical Candor Feedback
Kim Scott’s radical candor framework encourages giving feedback with both empathy and directness. It stresses balancing personal care with honest challenge, avoiding harmful extremes, and using timely, specific, two-way feedback to help people succeed.
Creativity: Thinking Outside the Box
SecurityScorecard CEO, Alex Yampolskiy, emphasizes creativity, experimentation, and bold thinking as drivers of growth and transformation. The video highlights psychological safety, courage, and idea-sharing as essential to solving problems, sparking innovation, and encouraging leaders to think beyond traditional limits.
Impeccable Agreements: Part 2
The video introduces impeccable agreements as a management tool for reducing inefficiency through clear, precise commitments. It emphasizes defined ownership, clear intermediate steps, and a strong definition of done to improve accountability and execution.
Operating with Urgency: Bias for Action
Senior leaders at SecurityScorecard stress a strong bias for action, extreme ownership, and focused urgency. The message emphasizes prioritization, dedicated focus, and faster execution to help leaders move quickly and stay competitive.
Calendar Test / Energy Test
In this session, the focus is on the calendar test and the energy test. The calendar test involves aligning your calendar with your top priorities, while the energy test helps in identifying activities that energize you and those that drain your energy.
Critical Thinking: 5 Whys
The video explains the five whys technique, which uses repeated questioning to uncover a problem’s root cause. It shows how deeper analysis leads to clearer actions, stronger critical thinking, and better decision-making.
Psychological Safety
The video emphasizes psychological safety as the foundation for risk-taking, idea-sharing, and open communication at work. It highlights how empathy, inclusivity, listening, and feedback help leaders build trust, accountability, and a stronger culture.
Organizational Fit
Dr. Alan Spismann explains how hypothesis testing helps assess candidate fit at SecurityScorecard. He highlights key traits like energy, critical thinking, and self-awareness, while stressing a culture of curiosity, accountability, psychological safety, and radical candor.
NRR
The video explains NRR as a key measure of how well a company retains and grows revenue from existing customers. It highlights NRR’s role in sustainable growth, customer value, and investor confidence, along with strategies to improve expansion and retention.
Customer Engagement Best Practices: Part 1
The video emphasizes customer obsession as going beyond customer centricity to deeply align product value with customer goals. It highlights saving time, reducing risk, monitoring customer health, and helping customers achieve meaningful business outcomes.
Customer Engagement Best Practices: Part 2
The video shares customer engagement best practices centered on trust, responsiveness, and strong personal connection. It emphasizes understanding customer habits, showing urgency, using EQ, and delivering value in ways that support real customer needs.
Working Backwards
The video explains the working backwards process for product features, using an Amazon-style press release approach. It focuses on clearly defining the customer problem, solution, success metrics, and differentiation early to align teams, gather feedback, and reduce rework later.