Support.com, Inc. Security Rating

Support.com is a company that provides customer support services, end-user software, and cloud-based software. The company offers turnkey, outsourced support services. Its customer support services programs include pre-purchased concierge advice, device set-up, troubleshooting, security and support, virus and malware removal, wireless network set-up, home security and automation system support designed for the consumer, and small and medium business markets. The company also provides a software-as-a-service solution for companies to optimize support interactions with their customers using their own or third party support personnel, as well as enables companies to resolve complex technical issues for their customers, boost agent productivity, providing ease of use for customer self-service, and improve the customer experience. In addition, it offers end-user software products.