Karen is a Principal Interaction Architect who solves challenging interaction design issues for her clients, working to improve ROI and reduce risk on design investments.
Her client work focuses on enterprise product design in the areas of Enterprise IT, cybersecurity, and device management. Karen’s clients include Google, VMware, T-Mobile, SecurityScorecard, Imprivata, ForAllSecure, and many startups. Karen is also an Advisor to Turivius (Sao Paolo), SecurityScorecard (NYC) and recently served for one year as an External Advisor to the Tufts University Department of Computer Science.
Karen is an inventor on over a dozen software patents related to software user experiences. In 2002, she authored the first book linking business strategy to online user experience, published by McGraw-Hill in New York. Karen earned a MS from the MIT Media Laboratory in Cambridge, MA where her research focused on developing algorithms to define gesture languages. She also earned a BS in Computer Science from Tufts University in Medford, MA, and worked in the industry as a senior software engineer in Boston.
Karen works with many different types of clients worldwide, from startups to established organizations. She collaborates closely with product teams to clarify requirements, envisions solutions, and quickly get to prototypes. A startup client CEO recently wrote about Karen’s consulting services: “Your work defines the category and allows us to accelerate at a pace that otherwise would simply not be possible.”