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What is an Information Security Policy and What Should it Include?

What is an Information Security Policy and What Should it Include?

An Information Security Policy establishes a set of rules and processes that govern how your workforce handles the organization’s information technology. This includes networks, applications, and data storage systems that protect the confidentiality, integrity, and availability of your information assets. Nowadays, having documented policies is no longer optional.

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A strong information security policy acts as the foundation for your entire security program. It gives employees repeatable steps for managing legal and cyber risk. At the same time, it provides the consistency your organization needs to maintain compliance with frameworks such as ISO 27001, SOC 2, NIST standards, and PCI DSS, as well as technology guidelines. 

Each security standard you adopt should map directly back to your policy documentation. Your approach to information security shapes how effectively you can safeguard critical assets against evolving threats.

Why your organization needs one

Your organization’s information security policies and procedures do more than check compliance boxes. They reduce the risk of data breaches by establishing clear guidelines for protecting sensitive data and health information. 

According to the 2025 SecurityScorecard Global Third-Party Breach Report, 35.5% of all data breaches in 2024 originated from third parties, representing a 6.5% increase from the previous year.

This statistic underscores why effective information security extends beyond your own walls. Your policy helps define what information should be made available to vendors, partners, and other third parties while establishing the security benchmarks they must meet. Without documented security requirements, you have no baseline against which to measure vendor performance.

A well-crafted policy also improves your overall security posture by creating accountability. When security threats emerge, your team knows exactly how to respond because the protocols are already documented. Data protection becomes systematic rather than reactive. Understanding what your policy needs to address upfront prevents gaps that attackers could exploit later.

The three principles that guide every security policy

Every information security policy template builds on three foundational principles. Understanding these helps each business unit implement controls that actually work. These key elements form the backbone of data security across every industry.

Confidentiality

Confidentiality protects sensitive data from unauthorized access. This includes personally identifiable information, cardholder data, health information, and trade secrets. Your policy should address encryption requirements, access controls, and methods for preventing data leakage through acceptable use policies.

Real-world examples of confidentiality controls include password policies that require strong credentials, clean desk policy requirements that prevent visual exposure of sensitive data, and role-based access controls that limit who can view restricted information. Protecting sensitive information requires a layered security approach that works together to safeguard your most valuable data.

Integrity

Data integrity focuses on accuracy and preventing unauthorized changes. Organizations must protect information from both malicious actors and accidental human error. Your policy should cover change control processes, transfer validation, and how to conduct vendor risk assessments that verify your third parties maintain data quality.

Availability

Availability means users can access information when they need it. Your policies and procedures should address disaster recovery, business continuity, and storage redundancy. This includes protecting against natural disasters, hardware failures, and cyberattacks that could disrupt operations. Best practice calls for regular data backup testing to confirm recovery procedures actually work when needed.

Ten elements every policy should include

When building your organization’s security policy templates or reviewing security policy examples from the SANS Institute and other sources, ensure that you address the following ten areas. These represent the key elements that separate comprehensive policies from incomplete ones.

  1. Purpose statement. Explain why this policy exists and how it helps the organization manage cyber risk. Employees and third parties should understand the reasoning behind the rules.
  2. Scope and audience. Define who must follow the policy. This includes employees, contractors, vendors, and even fourth parties. Clarify roles and responsibilities for each group, especially regarding security incident reporting.
  3. Security objectives. Outline your goals for confidentiality, integrity, and availability. These objectives should align with compliance requirements and business priorities.
  4. Compliance requirements. Specify which regulations and standards you must follow to comply with regulatory obligations. This may include ISO 27001, SOC 2, PCI DSS, HIPAA, or data protection regulations such as GDPR. Each security standard carries specific security requirements that your policy must address. Organizations handling credit card transactions must comply with Payment Card Industry (PCI) data security standards to protect cardholder information.
  5. Access control and authorization. Document who can access what data and under what circumstances. Include password policy requirements, multi-factor authentication standards, and procedures for granting and revoking access.
  6. Detailed security procedures. Provide specific guidance on implementing security controls. This includes acceptable use policies for company devices, encryption standards for data at rest and in transit, and network security protocols. Your network security policy section should cover firewall configurations, intrusion detection, and traffic monitoring rules.
  7. Data classification. Categorize information by sensitivity level. Typically, this means restricted data requiring the highest protection, private data with moderate controls, and public data with minimal restrictions.
  8. Security awareness training. Regular training keeps employees informed about phishing threats, social engineering tactics, and their responsibilities for protecting company data. Training is one of the most effective security measures against human error.
  9. Incident response plan. Define what happens when a security incident occurs. This should cover detection, containment, eradication, recovery, and lessons learned. Assign clear ownership to network security teams, IT professionals, and leadership. Organizations that lack internal capabilities can partner with digital forensics and incident response experts to strengthen their response readiness.
  10. Enforcement and consequences. Explain how the organization monitors compliance and what happens when someone violates the policy. This gives the document teeth and reinforces its importance.

These elements work together to create a comprehensive framework that addresses security gaps before attackers can exploit them.

Information security policy vs information security program

Your information security policy sets the rules. Your information security program puts those rules into practice. Think of the policy as your constitution and the program as your government operations.

The program identifies critical business processes and IT assets requiring protection. It incorporates vulnerability management, enterprise security architecture, and incident response capabilities that bring your written policy to life.

Using templates and frameworks effectively

Information security policy templates from organizations like the SANS Institute provide excellent starting points. They provide security policy examples that align with recognized frameworks, such as NIST and ISO 27001.

That said, a template alone will not solve your security challenges. You need to customize these documents for your specific industry, risk profile, and regulatory requirements. A healthcare organization handling protected health information faces different obligations than a retail company focused on Payment Card Industry (PCI) data security compliance.

How SecurityScorecard supports your policy development

Our security ratings platform continuously monitors risks across ten categories, including IP reputation, network security, web application security, DNS health, patching cadence, and endpoint security. We evaluate the same factors for your third parties, giving you visibility into whether vendors meet the security benchmarks outlined in your policy.

Our easy-to-understand A-F ratings provide at-a-glance visibility into how well security controls are working. When we identify security gaps, our platform provides actionable remediation suggestions that help you strengthen your security posture. This continuous monitoring approach helps your organization maintain alignment between written policies and actual security practices.

For organizations seeking additional support, our MAX managed services team can help operationalize your third-party risk management program, handling vendor assessments and remediation on your behalf.